When should I arrive for my appointment?
Please arrive 10 minutes prior to your appointment time.
This allows you time to required to complete a consultation form before your treatment and relax.
Traveling to your appointment: Make sure to leave early enough to account for any seasonal traffic and parking.
What if I am running late?
If for any reason you arrive past your appointment start time, we will do our best to complete your full treatment, however this is not always possible and you will be charged for the full amount of the original booking due to your lateness.
What if I need to cancel my appointment?
We kindly request 24 hour’s notice should you need to change or cancel a booking. Less than 24 hour’s notice will incur a 50% cancellation fee.
Please note: Revive Beauty & Spa will not take note of or respond to any text messages or emails regarding cancellations, whether sent during business hours or outside business hours. Please call.
We have a strict policy of managing all issues relating to cancellations or rescheduling appointments they must be via telephone on 03 5672 3800.
Do I need to book an appointment?
Yes. If specific times are needed, please make a booking. We are quite flexible and always do our best to accommodate clients.
How do I book an appointment?
What payment methods are available for services?
We accept Visa, Mastercard, EFTPOS or Cash.
Can I buy gift vouchers?
Is the salon air conditioned?
Yes, the salon is air-conditioned. We maintain a comfortable environment for clients year round, regardless of the temperature outside.